Clockwork Quick Start
Step 1: Log on to Clockwork from your browser. See Logging On
In this step you enter your email address and click Forgot Password to get a link to create/reset your password.
Step 2: Create a ticket in Clockwork by setting start time and end time, entering a description of your work, picking the project it gets billed to and picking a category. See Creating a Ticket
- Pick start date and time.
- Pick end date and time. Tip: Use up/down arrows on your keyboard to quickly change the time in 15-minute increments.
- Describe the work you did. The customer sees this description. Be specific, but try to do it in one sentence.
Note: If you are a software developers adding work for a task that is in Azure DevOps, any you've set up a Personal Access Token, skip this step and continue steps 4-6 to enter the task number. That will enter the description for you.
- Scroll through the list of projects and pick the project that your time gets billed to.
- Select the category that describes the work you did. This is very important because some types of work may get charged at a different rate depending on the project. For example, software development work sometimes gets charged at a higher rate than testing, even by the same person doing the work.
- If you are entering time for a software task that is in Clockwork, enter the task number. Clockwork will receive the task description and update the time in your DevOps task.
- Click the yellow checkmark on the top right of the form to save your time. (Click the + next to the checkmark to save the current ticket and then enter the next.)
Step Three: Submit your Clockwork tickets. EVERY MONDAY morning, everyone must turn in their Clockwork tickets so Colleen can process billing for the week. Some of our customers require us to send a report each week that details how time was spent on their project the previous week.
- Log into Clockwork. http://clockwork.eps-office.com.
- Verify that you have entered the correct time for each project. Enter additional tickets for a previous week following steps 1-7 above. You can backdate tickets for previous days. Clockwork's default for a new ticket is TODAY.
- On the main page, click the checkbox in front of the tickets you are ready to turn in. OR, click the checkbox next to the Submit button (which selects all tickets).
- Click the yellow Submit button. Clockwork will submit your tickets and then clear what you submitted.
See Managing your tickets
See Setting up a personal access token (PAT) for DevOps (developers only)
See Hiding Projects You Aren't Working On